By the end of Lesson 5, you will introduce himself and his CRM Analyst role, ask and answer basic work questions, and describe completed tasks from the recent past — using Present Simple and Simple Past (regular and irregular) — as evidenced by the controlled-practice sets in each lesson and the short recorded homework tasks.
By the end of Lesson 15, you will discuss work experience and duration, compare options, describe simple data trends, state future plans and predictions, give basic advice, and politely ask for clarification — using there was/were, Present Perfect, comparatives, going to / will, and should — as evidenced by each lesson's controlled practice, the Lesson 10 micro-skill activation, and recorded/spoken homework.